In this session, recorded on the 9th of July 2025, Jennie takes us through an introduction to Business Process Management and Notation.

Chapters

00:00 Introduction
06:15 Workflow vs. Business Process 
09:20 Abstraction: A brief history of communication 
12:24 Visual Language / Flow Process 
13:07 Process Visual Information
16:22 What is BPM? 
16:44 BPM Notation 
19:58 Benefits 
20:26 BPMN in Practice 
21:16 Understanding BPMN 
21:47 Symbols used in BPMN 
24:07 Procedural Model 
25:13 Etiquette Guide 1 
26:06 Events 
28:05 Event Types 
29:52 Activity 
31:38 Typification 
32:25 Sequence Flows 
32:53 Etiquette Guide 2 
33:25 Pool Lanes (Swim Lanes) 
34:53 Gateways 
37:09 A Real Example
39:14 Patterns that may influence your process delivery
43:17 A look at ShareDo Visual Designer. A demonstration 
01:04:54 BPMN Recap
01:05:29 Tools
End

Click here to download the slides used in the training