In this session, recorded on the 6th of September 2024, Phil Swinburn takes us through an introduction to Business Process Management and Notation.

Chapters

00:00 Introduction
02:20 Workflow vs. Business Process 
03:54 Abstraction: A brief history of communication 
07:42 Visual Language / Flow Process 
10:34 Process Visual Information like a Superhero 
13:17 What is BPM? 
13:51 BPM Notation 
20:28 Benefits 
21:35 BPMN in Practice 
23:09 Understanding BPMN 
24:14 Symbols used in BPMN 
27:30 Procedural Model 
31:32 Etiquette Guide 1 
32:16 Events 
35:05 Event Types 
39:55 Activity 
41:53 Typification 
42:38 Sequence Flows 
44:18 Etiquette Guide 2 
44:50 Pool Lanes (Swim Lanes) 
46:23 Gateways 
49:44 A Real Example
51:13 Decomposition and summary
56:34 BPMN Recap
58:07 Tools available for BPM (Lucid Chart demo)
01:16:26 Patterns that may influence your process delivery
01:20:14 Recap
01:21:37 A look at ShareDo Visual Designer. A demonstration 
01:39:10 Wrap up