Permissions

As with any other permission, we recommend applying these to a permission set and allocating them to the specified Access Control List (ACL) team.

Minimum ShareDo Version

The ShareDo Word add-in is only available for version 6.45 and above.

Note: 

Word will always use the latest version of the add-in, irrespective of the version of ShareDo Core that your environment is running. So, whether you are running 6.45 or 6.46 or 6.47 or a later version of Core, on a vnext, test, UAT or Production environment, you will always be looking at the most recent version of the add-in.

However:

The add-in will automatically reference the version of Core being used and will “hide” any features that are not compatible. These are typically key functions rather than, say, display or navigation functions.

There are currently several “big ticket” functions, over and above the baseline configuration, that can be enabled or disabled. The first (enabled by default) allows a document template held in ShareDo to be opened from the add-in. The second will allow the Content Blocks used in other documents on the matter to be displayed in the add-in. This is currently in development, and so is currently disabled by default.

Troubleshooting

• Installing: If you are experiencing issues installing the add-in, please check with your IT Department that you have permission to install it from the App Store – this function may have been disabled.
• Unable to connect:
  
  It is likely that the “CoreSec” deployment has not been manually configured for the add-in. If you undertake your own CoreSec administration, see details below on manually configuring this.
  Alternatively, please contact ShareDo for further details.
  1. CoreSec Configuration
  2. Log in to ShareDo as an administrator.
  3. Go to Admin > Integrations > Manage Identity Server
  4. Find the client named sharedo-word-addin and click it to open it.
     If it doesn't exist, create it as per these sub-steps:
     1. Ribbon > Add App > Add Authorisation Code Flow Application
     2. Specify:
        1. Client name: "ShareDo Word Add-In"
        2. Logo URL: <Leave blank>
        3. Client info URL: <Leave blank>
        4. Client Id: "sharedo-word-addin"
        5. Client secret: <Click the randomise button>
           Continue here.
  5. Tokens. Specify:
     1. Access token lifetime (seconds): 900
     2. Use reference tokens: ON
     3. Refresh token lifetime (seconds): 2592000 (which is 30 days)
  6. Under reply URLS, add the following
     1. https://word-addin.sharedo.co.uk/#/oAuthReply (Use this for all environments)
     2. https://word-addin-vnext.ShareDo.co.uk/#/oAuthReply  (Not sure if this is required for test environments)
  7. Under CORS origins add the following
     1. https://word-addin.sharedo.co.uk (Use this for all environments)
     2. https://word-addin-vnext.ShareDo.co.uk  (Not sure if this is required for test environments)
  8. Under Identity providers leave "require user consent" on, and turn on all the options in use for authentication in ShareDo under "Allow login for this client from":
  9. Click Save.
• The add-in Installs OK, but the right-hand panel is greyed out or missing:
  Ensure that the latest service pack of Office has been installed.
  For users of Office 2016, ensure that the version is at least 16.0.12527.22079.
• If the add-in still does not appear, contact ShareDo with the following information:
  The add-in is simply a web page viewed within MS Word. Are you able to access this web page? https://word-addin.sharedo.co.uk/
  Are you able to install any other Office Add-in from the Appstore? E.g. Wikipedia?