Work through in order if you are new, or jump to the stage you need.
Getting started
- Logging in: set up single sign-on before anything else.
- General Navigation: Understanding Portals and Blades: learn your way around the interface.
- Your Workbench: your daily view into current cases and tasks.
- Bookmarking work: save your place in the system.
- Introducing Notifications: know when the system needs your attention.
Working a case
- Working with Tasks: the pieces of work that make up a case.
- Working with Key Dates: track the dates that matter on a case.
- Understanding the Case Chronology: see everything that has happened on a case.
- Working with Different Task Types: appointments, calls, approvals and document expectations.
- Everything you need to know about Case Participants: add and manage the people and organisations on a case.
Documents
- Working with Documents: preparing, authoring, storing and bundling documents.
Communicating
- Working with Emails: send and manage email from within a case.
- The Outlook Add-in: work with Clio Operate directly from Outlook.
Time and reporting
- Working with Time Recording: log time against a case.
- Reports: build and view reports and dashboards.
Reference
- Glossary: look up a term used across the platform.
- Common questions: quick answers to the questions end users ask most often.
Building the system rather than using it day to day? Try the Configurator path.