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Understand how you can use different task types such as telephone calls or document expectations
Appointments are used to capture information about meetings or events. Common examples (and a specialised type) are court appointments. Other examples i...
Approvals are special task types that require you to either approve or reject something. This could be the approval of a document, or the application of...
A telephone task is a specialist type of task designed to facilitate call handling It has the following properties Property Description Call Type Select...
A Document Expectation is a special type of task that indicates you are waiting to receive a key document. Often a process may be paused while we wait ...