New look, same knowledge. It's all still here — just easier to find, with a cleaner layout and better navigation.
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Sign in, find your way around, and set up the daily view you will work from
Out-of-the-box, the application is designed with a standard interface, depending on your persona. Personas are categorisations of users. For example, yo...
Single Sign-on via AAD If your organisation uses Azure Active Directory (AAD), you can log into your system seamlessly using your usual AAD username and...
Your window into the current state of your matters and tasks.
Use bookmarks to 'save your place' in the system. You can bookmark a particular case with a click. Once you've bookmarked a case, access it via the My C...
They system can be configured to notify the user when certain actions have occurred. For example, a notification could be sent under these conditions: W...