Important Update: ShareDo officially became Clio Operate in March 2026. For all existing users, accessing your Clio Operate/ShareDo product is still via the same URLs and logins as provided at set up -- there are no changes to your hosting domain. Some instances of ShareDo may appear in how-to guides or video tutorials as we transition our resources to our new branding.

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Implementation Process Guidance

Implementation Guidance provides practical advice and design recommendations for using Clio Operate features effectively.

  • Ingesting Emails into Clio Operate - Implementation Guidance

    This article describes the methods by which email can be ingested into Clio Operate, and discusses when each approach is suitable. This allows you...

    First posted: April 20th, 2026 6 views 0 likes

  • Configuration Management - Implementation Guidance

    Effective configuration management is critical for maintaining system stability, enabling collaboration, and supporting scalable development practices. By proactively planning changes, tracking and documenting configuration...

    First posted: April 20th, 2026 5 views 0 likes

  • External Conflict Checks - Implementation Guidance

    Scenario You perform conflict checks across multiple systems in your organisation. For example: You are migrating from one case management system to another and...

    First posted: April 20th, 2026 2 views 0 likes

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Our Knowledge Base encompasses help material for end users, template authors, modellers, project managers and system administrators.

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