In this webinar, recorded on the 25th March 2026, James takes us through email templates.

Chapters:

00:00 Agenda
01:55 Knowledge Base introduction
03:30 Email template function
10:58 Template administration in Document Admin
12:44 Create email template (and the CK Editor)
28:53 Clone Top and Tail template
41:45 Email signature
45:23 Dedicated Cover email template
50:07 Agenda for part 2
50:38 Content Blocks
59:40 Conditional Sections
01:02:10 Repeating Sections & Tables
01:12:46 Variations
01:18:12 Document Questionnaires example
01:25:46 StyleSheets and formatting - Settings