Product Plugins: Transcription

Summary

ShareDo has implemented Transcription directly into the platform. This will be available first as part of the Rich Text or WYSIWYG Editor (CK Editor). This means that if you have a Transcription Provider Enabled and set up, you will be able to speak text directly into these fields all around ShareDo.

As of release v7.10.0, we have rolled transcription out to Voice Notes and as a Workflow Block for Batch Transcription.

Details

Transcription is supported from ShareDo v7.9+

 

From any Blade, Comment Field, Wiki, and more, so long as you are in a Rich Text Editor (one of those boxes with text and formatting controls, such as in the screenshot above). If your ShareDo environment has a Transcription provider installed and configured, you will see this microphone icon. The button won't be visible if you don't have a provider installed and configured. If it's something you can't see, but think you should, contact your own internal ShareDo Administrator.

When you first click the microphone icon, you may need to give the browser permission to access the microphone. If you already use the Voice Notes feature in ShareDo, you may have done this in the past, and the microphone will activate straight away.

If not, you will see a dialogue box like this.

Decide whether you want to give access to the microphone just this time or whenever you use ShareDo. Once you've done that, the microphone should activate. This is indicated by the microphone icon pulsing. As soon as this has happened, the microphone is active.

You will briefly see a Blue Information Box warning you that the Microphone is active and transcription is in progress. This will fade after a second or so.

Once you're finished, pause for a second or two before deactivating the microphone button and closing the connection. Different providers process the text differently, and you may notice that once paused, it applies some slight formatting and corrects punctuation or any mistakes it finds. This is the benefit of AI-powered transcription tools: once you have finished, they get an idea of the context and use that to help improve the accuracy of the transcription. 

Available Providers

From day one, ShareDo will launch with two Transcription providers, though we may add others in the future.

Provider Name Website

 

 

Speechmatics https://www.speechmatics.com/
Azure Cognitive Services: Speech | element61
Azure Speech SDK https://learn.microsoft.com/en-us/azure/ai-services/speech-service/speech-sdk

ShareDo operates both of these providers in a BYOL (Bring Your Own Licence) format, meaning you can register for the service and the package/tier of your choice, and then simply enter your credentials to get going once installed.

How to get it

To get started with one of these product plugins, contact your ShareDo CSM and let them know which provider you would like to install.