Overview of the Document Repository Viewer
The Document Repository Viewer in ShareDo allows users to access and interact with documents stored in an external document management system (DMS)—all from within ShareDo.
Where relevant, the viewer is configured to display files and folders linked to the current work item, ensuring users can quickly find the documents they need.
With this feature, users can:
- Browse documents associated with a case or work item.
- Select documents from the repository, such as for attaching to emails.
The Document Repository Viewer enhances document accessibility within ShareDo, making it easier for users to find, manage, and interact with case documents efficiently.

Summary of Document Repository Viewer Features in ShareDo
The Document Repository Viewer in ShareDo provides seamless access to external document management systems (DMS), allowing users to browse, manage, and interact with case-related documents. Below is a breakdown of its key features:
Repository Selection & Navigation
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Left-Hand Navigation (Repo Explorer)
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Document Management & Actions
- Main Folder View – Allows browsing, selecting, and managing files.
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Search & Filters – Users can search across all files or apply filters, and search in file contents.
- Drag & Drop – Move files within the repository or into specific folders, and drag and drop files from the file system (Explorer) into repository folders.
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Contextual Toolbar – Offers relevant actions based on user selection, including:
- Creating new folders
- Uploading files
- Moving or copying files
- Sending documents for approval or attaching them to emails
- Share documents


Side Panel
- Document Expectations – Displays required documents for a work item. See the Document Expectations article for more information.
- Document Bundling – Allows users to create and manage document bundles. See the Document Bundling article for more information.
Docked Preview Pane
The preview pane is not displayed by default; you must click a document link for the preview to appear.
- Users can dock/undock a document preview for quick reference.
- The system remembers user preferences for future use.
Permissions & Security
- Configurable permissions for uploading, browsing, and managing documents.
- Users can be restricted from accessing the external DMS directly.
The following global permissions are added to the Documents category:
Permissions | Description | Permission Sets |
---|---|---|
Documents – Upload (Anonymous) | Permission enables a user to use an upload function without being able to see the underlying document repository structure | All |
Documents – Upload | Permission enables a user to use upload functions | All |
Documents – Browse | Permission enables a user to browse a repository | All |
Documents – Browse External DMS | Can leave sharedo and browse to the underlying document repository via the Document Repo explorer action bar | All except for Client Case Handler |
Curated Repository Explorer Widget
- Customisable settings, including:
- Folder structure visibility
- Default page size and sorting options
- Search and approval functionality
- File and general action configurations
See the following article for information on configuring the Document Repository Viewer Portal Widget.
Demo Video
Note: Necessary Repository Settings
The following list of items must be set in the repository.matter-documents.type.features
Value field. An administrator can check this by browsing to System Administration > System Config > System Settings and editing the repository settings. For an more information on repository settings see the articles in the Document Management Information category in the Knowledge Base.
ChangeFileTitles CheckFileLocked CopyFiles CopyNatively CreateFolders DeleteFiles DeleteFolders DownloadCopy FilingEnabled MoveFiles MoveNatively OpenNatively OpenRepositoryNatively Preview RenameFiles Search SearchFileContents Upload |
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