Job Roles are assigned from the user’s profile. You’ll need one of the following permissions to make changes:
- Users: ODS – Users – Manage All
- Users: ODS – Users – Manage Own Organisation
View the User Profile to see their role
- Admin > Users
- Click on the user and click Edit Profile button
or
Select Actions > Edit User - The role displays under their name
- If no role is assigned, nothing displays
Assign Initial role
- Admin > Users
- Click on the user and click Edit Profile button
or
Select Actions > Edit User - Click the Edit Profile button and click Set Role
- This opens the Edit User's Job Role blade
- Click Assign a New Role
- Select the role - open the job family and select the role.
- Enter a start date
- Save
Assign a new role
When a user moves to a new role, follow the instructions above to Assign a New Role. The system automatically sets an end date on the current role when saved. The start date of the new role cannot be earlier than the start date of the current role.
Edit the current role
You can edit the most recent role assignment to correct mistakes - for example, if the wrong role or start date was entered. Select the edit icon next to the current assignment.

A role cannot be changed if it has already been used in a Time to Fees calculation. In that case, only the start date can be edited.
Audit
Changes to a user’s Job Role are recorded in the audit history on the admin Users page. Each entry captures what changed and when.