This function should only be performed by technical administrators.
You cannot delete an individual matter, the correct method of ‘removing’ a matter is to set the phase to aborted/rejected depending on how the configuration has been set up. You could also create a System Closed phase and jump those matters to that phase instead.
Enable the Work Type Nuke Feature
To delete a work type, you must first enable the work type nuke feature.
- Select Launchpad > Admin > Features > Destructive Features.
- Click Enabled on the Sharedo instance nuke tool screen.
Delete Work Type
You delete work types in Modeller. If there are pre-existing instances of the work type, you must delete those first.
- Select Launchpad > Modeller > Work types.
- Find the work type you wish to delete, click the burger menu and select Delete type.
- In the warning box - enter the work type name to confirm this is the correct work type you are deleting. Pay attention to the warning; this action is unrecoverable.
- Click Confirm Deletion.
- In Admin, disable the Sharedo instance nuke tool feature again so that work types are not accidentally deleted.
Review
You have learned how to enable and disable the Sharedo instance nuke tool feature and delete a work type and its children.